SMS Messaging Policy

Great Air AC and Heating Corporation — Text Message Program

About Our Business

Great Air AC and Heating Corporation is a licensed HVAC service company operating in the Dallas–Fort Worth metroplex. We provide residential and commercial air conditioning, heating installation, repair, and maintenance services. Our internal platform, HVAC Pro Manager, is used exclusively for workforce coordination among our employees and field technicians.

Company: Great Air AC and Heating Corporation
Phone: (469) 262-8938

SMS Opt-In Consent

Consent to receive SMS messages is collected separately and independently — it is never bundled with other agreements, terms of service, or employment contracts.

When a new employee or technician is onboarded, they receive an invitation link to register on our platform. During registration, the opt-in to SMS is presented as a standalone, clearly labeled checkbox that reads:

I agree to receive SMS text messages from Great Air AC and Heating Corporation at the mobile number I provided. These messages may include job assignments, schedule reminders, and operational alerts. Message & data rates may apply. I can reply STOP at any time to unsubscribe. This consent is separate from any employment agreement. View SMS Policy.

✓ This checkbox is never pre-checked. The user must actively check it to consent.
✓ Consent to SMS is always a separate step — independent of employment or app registration.
✓ Phone numbers are not used for SMS until explicit consent is recorded.

How Opt-In Works

    1

    Admin Sends Invitation

    A company administrator sends a unique registration link to the new team member via email.

    2

    Employee Registers

    The employee visits the registration page and provides their name, email, and mobile phone number.

    3

    Standalone SMS Consent

    A dedicated, unchecked SMS consent checkbox is displayed separately. The user must actively check it to agree.

    4

    Account Activation

    Upon completing registration with consent, the account is activated and SMS messaging begins.

Types of Messages We Send

After opting in, recipients may receive the following types of SMS messages:

Job Assignment Notifications

Alerts when a new job is assigned to the technician, including job address and scheduled time.

Schedule Reminders

Reminders about upcoming scheduled jobs, appointment times, and client locations.

Job Status Updates

Updates when job status changes (e.g., rescheduled, cancelled, or urgent priority).

Platform Invitations

A one-time onboarding message with a link to register and access the internal platform.

Operational Alerts

Company announcements such as emergency calls, weather delays, or safety notices.

Sample Messages

"Great Air AC: You have a new job scheduled for today at 2:00 PM. Client: John Smith, 4521 Oak Dr, Fort Worth TX. Check the app for details. Reply STOP to opt out."

"Great Air AC: Reminder — AC Tune Up tomorrow at 9:00 AM. Address: 1200 Main St, Arlington TX. Msg&Data rates may apply. Reply STOP to opt out."

"Great Air AC: Your account has been created! Click here to set up access: [link]. Reply STOP to opt out."

"Great Air AC: Job #1042 has been rescheduled to Friday. Please check the app for updated details. Reply HELP for help."

Message Frequency

Message frequency varies based on job activity and scheduling. On active workdays, a technician may receive 1–5 messages. During periods of no scheduled work, no messages will be sent. Message and data rates may apply.

How to Opt Out

STOP

Reply STOP to any message to unsubscribe immediately. You will receive a confirmation and no further messages will be sent.

START

Reply START at any time to re-subscribe to SMS notifications after opting out.

HELP

Reply HELP to any message to receive support information and our contact details.

Data Sharing

We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for marketing purposes. Phone numbers are used solely to deliver operational messages related to your employment with Great Air AC and Heating Corporation. Our SMS delivery provider (Twilio) receives phone numbers only to transmit messages on our behalf and is contractually bound to protect your data.

Contact Us

For questions about our SMS program, to opt out, or for assistance:

Company: Great Air AC and Heating Corporation

Website: www.greatairacheating.com

Email: greatairacandheating@gmail.com

Phone: (469) 262-8938

Address: 1410 E. Sixth St, Irving TX 75060

Compliance Statement

This SMS program complies with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and all applicable wireless carrier requirements.

  • SMS consent is obtained separately from any other agreement or contract.
  • Opt-in checkbox is never pre-checked — requires active user action.
  • Every message includes opt-out instructions (reply STOP).
  • No mobile numbers or consent data are shared with third parties for marketing.
  • Messages are operational/transactional in nature — not promotional marketing.

Last updated: June 2026